Getting Support
There are several ways to get help with dj-stripe, from community support to dedicated developer assistance.
Community Support
For general questions, bug reports, and feature requests, the dj-stripe community is here to help:
- •GitHub Issues: Report bugs or request features on our GitHub Issues page
- •Discussions: Ask questions and share ideas in GitHub Discussions
- •Documentation: Find answers in our comprehensive documentation
Priority Support for Sponsors
Get dedicated developer support by becoming a sponsor!
Our sponsors receive priority support with guaranteed response times and direct access to dj-stripe maintainers. This is perfect for businesses that rely on dj-stripe for their payment infrastructure.
Bronze ($100/mo)
- • Priority issue handling
- • Direct developer contact
Silver ($500/mo)
- • Everything in Bronze
- • Dedicated support channel
- • Integration assistance
Professional Services
Need help with a specific integration or custom development? We offer professional consulting services for teams that need:
- • Custom Stripe integration development
- • Migration from other payment systems
- • Performance optimization
- • Architecture review and recommendations
- • Training for your development team
Getting the Best Support
To help us help you more effectively:
- Search first: Check if your question has already been answered in the documentation or existing issues
- Provide context: Include your Django version, dj-stripe version, and relevant code snippets
- Be specific: Clearly describe what you're trying to achieve and what's not working
- Include error messages: Full stack traces help us diagnose issues quickly
Support dj-stripe, Get Supported
Your sponsorship helps us maintain dj-stripe and provides you with the support you need.
Become a Sponsor